*Please email email@example.com to initiate a return*
Our policy lasts 90 days. If 90 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging with all original tags.
To complete your return, we require a receipt or proof of purchase. You may return by mail or in store.
Please do not send your purchase back to the manufacturer.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
If you haven’t received a refund yet, first check your bank account again, it can take up to 4 weeks for funds to return.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at email@example.com and send your item to: Amusements Gift Shop, McCaw Hall 321 Mercer St, Seattle WA 98109. Or exchange in person.
To return your product, please contact us first so we can send you return postage. You should mail your product to: Amusements Gift Shop, McCaw Hall 321 Mercer St, Seattle WA 98109
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.